Refund policy

Return & Refund Policy

We want you to shop with confidence at Drop Shop Club.

Return windows

• General returns: Return requests for unused items in original condition must be submitted within 3 days of delivery.
• Authenticity, damaged, or incorrect-item claims: Contact us within 7 days of delivery for review and support.

Eligibility

• Products must be unused and in resalable condition.
• Original tags, packaging, invoices, and accessories should be included.
• The item should not show signs of use or damage caused after delivery.

Refund review

Refunds are not automatic. Every request is reviewed individually, taking into account the reason for the return, product condition, and supporting information provided.

If your refund request is approved, the amount will be refunded through the original mode of payment within the standard processing timeline.

Items marked as non-returnable or final sale cannot be returned unless they arrive damaged, incorrect, or materially different from what was ordered.

For help, email info@drop-shop.club or message @dropshop_club on Instagram.